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Pre-Launch Spotlight: Unveiling the Future of Business Process Excellence with AI

Pre-Launch Spotlight: Unveiling the Future of Business Process Excellence with AI

In today’s rapidly evolving business landscape, organizations are constantly seeking ways to optimize efficiency, enhance decision-making, and stay competitive. At the heart of this transformation lies the integration of Artificial Intelligence (AI) into business processes—an innovation that promises to reshape industries. In a highly anticipated upcoming release, “Business Yoga with AI: Ascend to excellence by transforming innovative ideas into sustainable business solutions through the strategic application of artificial intelligence”, this groundbreaking book explores how AI is not just a tool but a strategic enabler for achieving operational excellence.

The Promise of AI in Business Process Excellence:

At its core, Business Process Excellence (BPE) is about streamlining and improving processes to create value, reduce waste, and enhance customer satisfaction. Traditionally, BPE relied on methodologies like Six Sigma, Lean, and Total Quality Management (TQM) to drive incremental improvements. However, the advent of AI offers an entirely new frontier. It allows businesses to go beyond gradual change, enabling real-time optimization, predictive analytics, and even autonomous decision-making.

This book highlights how AI’s capabilities—from machine learning and natural language processing to robotic process automation (RPA)—can be harnessed to enhance business processes. It showcases real-world examples of companies that have used AI to automate repetitive tasks, predict customer behaviors, and uncover insights buried deep within large datasets.

What to Expect from the Book

“Business Yoga with AI” is not just another tech-centric book; it is a comprehensive guide that connects theory with practice. Geared towards both business leaders and tech enthusiasts, the book addresses key topics such as:

  • Business Process Excellence with Lean, Six Sigma, Kaizen / Continuous Improvements, Business Process Engineering (BPR), TQM, Design Thinking, Hoshin Kanri, Balanced Scorecard etc.
  • Understanding AI’s Role in Process Automation: How AI tools can automate mundane tasks, freeing up human resources to focus on more strategic activities.
  • Leveraging AI for Predictive and Prescriptive Analytics: How businesses can use AI to not only predict future trends but also recommend actions based on those predictions.
  • AI-Driven Decision Making: How organizations are integrating AI into their decision-making processes to improve accuracy and speed.
  • Overcoming the Challenges of AI Adoption: A practical guide to navigating the complexities and potential pitfalls of integrating AI into existing business systems.

By blending academic insights with practical case studies, the book provides a roadmap for organizations looking to scale AI-driven process improvements. Each chapter dives into a different aspect of AI’s impact on business processes, offering readers a 360-degree view of what it takes to achieve true business process excellence in the digital age.

A New Era of Efficiency and Innovation

The pre-launch of “Business Yoga with AI” comes at a time when the demand for AI integration is at an all-time high. Businesses across sectors—from finance and healthcare to manufacturing and retail—are recognizing the need to leverage AI not just for efficiency, but for innovation. As digital transformation accelerates, the ability to adapt and implement AI-driven processes will separate the leaders from the laggards.

This book promises to be an essential resource for College graduates, business executives, operations managers, and technology leaders who are grappling with how to make AI a core part of their strategy. It outlines the steps needed to cultivate a culture of continuous improvement, powered by AI, that will sustain long-term growth and competitiveness.

Pre-Launch Buzz: What the Experts Are Saying

Even before its official release, “Business Process Excellence and AI” is already generating buzz in the industry. Thought leaders are praising the book for its forward-thinking approach and practical insights.

Conclusion

As businesses prepare to face the challenges and opportunities of a new digital era, “Business Yoga with AI” will serve as an indispensable guide for those looking to lead the charge. By demystifying AI and offering clear strategies for implementation, this book is poised to become a definitive resource for those aiming to revolutionize their operations.

Mark your calendars—the official release is just around the corner, and with it comes a transformative perspective on how AI can be the key to unlocking business process excellence.

About Authors:

Pritish Mahajan (IT & Business Transformation Leader and Author of ‘Anybody Can Use AI’)

 &

Ashok Jadhav (Serial Entrepreneur, Innovator, Business Coach & Holistic Quotient Trainer)

CRM Masters Infotech: The Company That Is Helping Organizations Integrate AI With CRM

CRM Masters Infotech: The Company That Is Helping Organizations Integrate AI With CRM

CRM Masters Infotech Helps Organizations Integrate AI With CRM

Since the last few years, companies across the world have been using cloud-based software or tools. The one cloud-based software that has benefited companies greatly is customer relationship management or CRM software. CRM software or tools help organizations organize and regulate information related to its customers.

While using CRM software has become a must for every organization in the world, it is also important for companies to integrate it with artificial intelligence or AI to ensure it works optimally. Learning the different elements or nuances associated with AI is the need of the hour and so is integrating it with tools which organizations have been using for years. The one company that is helping business organizations integrate AI with CRM smoothly and guiding them towards using these elements to propel their growth forward is CRM Masters Infotech, a Gurgaon based company driven by a solid team.

Talking about the importance of integrating AI with CRM, a spokesperson from CRM Masters Infotech says, “Once your customer relationship management software gets integrated with AI, it will enable employees to exhibit higher productivity and do their much more efficiently. AI will assist CRM in a variety of tasks including managing calendars, making calls, scheduling meetings, and taking notes. It also helps the business using a more structured approach to customer segmentation. By using intelligent algorithms, one can out customers into different segments based on various factors like purchasing behaviour, demographics, and preferences. The process of lead management, too, becomes much more simplified.”

CRM Masters Infotech has spent a lot of time, resources, and energy in studying more than 80 CRM software and tools over the years. The company has closely observed how these tools have evolved in these years. It has also studied AI in detail and done extensive research on how CRM and AI could be integrated with each other. The company initiates this integration process after taking into account all the issues and hindrances companies and employees face.

Elaborating on the same, the spokesperson states, “CRM systems, which are powered by AI, integrate a plethora of different technologies, operational processes, and data sources. While integrating AI with CRM, you have to ensure the different processes are in sync with each other and working properly. Because of this, companies find it a little challenging to do this. When we collaborate with an organization, we break down the integration process into simpler steps and execute everything properly.”

There are several prominent use cases of the integration of AI with CRM.

  • When you integrate AI with CRM, business intelligence gets an immediate boost.
  • AI works towards analyzing a large amount of data from different touch-points and uses machine learning algorithms to chart out trends and patterns.
  • Another big advantage of this integration is sales optimization.
  • AI stimulates CRM sales modules by using predictive analytics to get leads driven by past interactions and conversion potential.

Since 2016, CRM Masters Infotech has offered its services to some of the most reputed organizations based in India and abroad. The company is a Zoho Consulting Partner & Salesforce Consulting Partner. The company specializes in offering customized IT solutions to organizations using Zoho, Salesforce, Shopify, AWS, WordPress, Microsoft Dynamics 365, and other tools. The company has helped more than 1500 clients embrace the digital revolution and transform themselves for the better.

Company Name: CRM Masters Infotech LLP

Address: 529-532, Fifth Floor, Vipul Trade Center, Sector 48, Gurgaon, Haryana India – 122018

Contact Email: info@crm-masters.com

Phone: +91 9810824033

Website: https://crm-masters.com

Social Links:

Linkedin: https://www.linkedin.com/company/13749494/admin/feed/posts/

Youtube: https://www.youtube.com/channel/UCVFZt1Rrh5Wws6giAqKOemw